Focusing Technology Co.,Limited

NE-IP02W

FAQ

A: To get the notification successfully, you need to enable the notification authority on your mobile, otherwise, there won’t be any notification push, only video you could see.

A: Yes, our 4G solar battery cameras support Local 4G operators in European and American market

A: 0-10 meters are our PIR effective distance. For our solar battery camera, the recommended height for installation is 2.5-3 meters.

A: Yes, our battery cameras and solar battery cameras support USB cable to make quick charge, and it support DC5V 1A.

A: Yes, the batteries could be rechargeable.

A: it depends on your batteries capacity and monitoring scene, for a standard group of 5200mah batteries, if the camera was triggered and awake 20 times a day, each time 15S recording time, it could last 2-3months. If you want to last longer time, you could choose bigger capacity of batteries.

A: Right now, our wifi cameras max support 128G sd card, and you could choose the cloud storage from the apps also.

A: Due to our wifi cameras currently are 2.4G wifi , you need to check if your wifi router is 2.4G or 2.4G&5G dual bands,  if your router is 2.4G&5G dual bands, you need to select the 2.4G wifi to connect.

A: Currently, our wifi cameras are 2.4G wifi, if you need 2.4G and 5G dual WiFi frequency, it could be compatible, just need to inform us in advance for your order.